2013 Calgary New Home Builders Rankings

Best New Home Builders for 2013

Three builders of new single-family homes have been recognized as J.D. Power Builders of Excellence for providing outstanding service and high customer satisfaction.

2013 JD Power WinnersCongratulations to all three winners!  In no particular order they are:

The study measures satisfaction among new homebuyers throughout the new-home purchase and early-ownership experiences with builders in Calgary, and is conducted in association with the Professional Home Builders Institute of Alberta.

Compared with the Calgary regional average, Brookfield Homes, Innovations by Jayman and Sterling Homes all perform particularly well in construction site/team; home readiness; service/warranty staff; builder’s sales process/staff; and workmanship/materials.

J.D. Power reports that overall customer satisfaction with new-home builders in the Calgary market is up from 2012, and the Calgary market’s performance has reached the highest levels of customer satisfaction since 2008.

Unfortunately, J.D. Power no longer publishes the complete rankings – just the winners.  When I inquired about it last year the response I received was:  “The research program for builders in Alberta has been redesigned; one of the key elements that changed is that no builder rankings or scores are released publicly. I’m afraid the information you seek can’t be shared.”

Previous years:

2008 was the first year J.D. Power conducted this survey for the Calgary region.

One response to “2013 Calgary New Home Builders Rankings

  1. Calgary Region SAM (Sales and Marketing) Awards were held last night.

    The five top awards, the Grand SAM Awards for overall excellence, went to Calbridge Homes for Builder of the Year; Streetside Development Corp. for Multi-Family Builder of the Year; Douglas Homes Ltd. for Builder of Merit (small volume builder); Albi Renova Ltd. for Renovator of the Year; and Lux Windows and Glass Ltd. for Partner of the Year.

    You can read more here.